WWC LTD.
IT Intrastructure Stratgeist
Staffing Decisions when Considering Outsourcing Solutions By Beth Barela, Owner, IT Infrastructure Strategist, WWC Ltd., Beth@TbyWWC.com
“Outsourcing has been an accepted and
dependable part of the CIO’s toolkit. “
Abbie Lundberg
Lundberg Media
Most IT Infrastructure (ITI) leaders are being required to answer the question: “What are you going to outsource?” If you think you are immune from being asked, below are some statistics that you might be interested in from Harvey Nash’s 2013 CIO Survey:
If you haven’t had to do any outsourcing yet, it doesn’t mean you won’t be asked to soon
Types of IT Functions Being Outsourced
The question about outsourcing may seem straight forward, yet it is not. Outsourcing can take place at a seemingly infinite number of levels from outsourcing OS patch level management or monitoring nightly backups to data center co-lo space to PaaS (Platform as a Service) environments for the development staff to corporate email outsourcing to full SaaS (Software as a Service) outsourcing of ERP functionality. Every IT leader has to address the customer impact and the financial advantages/disadvantages to make the right decision. Each of these decisions drives a substantial set of questions including: “What impact does the outsourcing have on my current IT Infrastructure staff?”
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